Can I book an appointment online?
Yes. Submit the appointment request form and the team will follow up to confirm date, time, and service availability.
Patient resources
Prepare With Confidence
Simple guides for visits, HMO care, diagnostics, and FAQs.
Patient guides
Know What To Bring
Short, practical notes to help patients prepare before coming to the centre.
Patient guide
How to prepare for your first visit
A practical checklist for documents, medications, HMO details, and questions to bring to your appointment.
Read GuideHMOUnderstanding HMO authorisation before care
What patients should confirm with their provider before visiting the medical centre.
Read GuideEmergencyWhen to call for urgent medical help
Common signs that should prompt a patient or family member to call or visit urgently.
Read GuideVisit checklist
Prepare Before Arrival
Call ahead if you are unsure which service or branch fits your visit.
01
Valid ID, appointment details, and current phone number
02
HMO card, authorisation code, and employer details where applicable
03
Current medications, allergies, previous test results, and referral letters
04
Antenatal cards, immunisation records, or child health records when needed
05
Ask ahead about fasting, hydration, or preparation for diagnostics
06
Call immediately for severe pain, breathing difficulty, bleeding, or collapse
Quick answers
Before you visit.
Should I submit sensitive medical records through the form?
No. The form is for appointment and contact details only. Bring detailed medical records with you or share them through the care team’s approved process.
How do I confirm HMO coverage?
Call ahead with your HMO provider, plan details, and authorisation status so staff can guide you before you visit.
Which location should I visit?
Call the headquarters first if you are unsure. Staff can confirm the right branch and service availability before you travel.
Can I call before coming for urgent care?
Yes. If it is safe to call first, contact the centre so the team can guide you and prepare the right care pathway before arrival.
Take The First Step Toward Better Health
Book an appointment with our experienced team for guidance, consultation, and support tailored to your needs.